Refund and Returns Policy

At Deshop, your satisfaction matters to us. If you are not happy with your purchase, we are here to help.

Returns & Exchanges

We accept returns and exchanges within 7 days of delivery if the item is unused, in original condition, and in original packaging. Proof of purchase is required. Items marked as final sale or custom products cannot be returned or exchanged. Exchanges depend on product availability.

Refunds

Refunds are available within 7 days for items that are damaged, defective, or incorrectly delivered. Once approved, refunds are processed to the original payment method (within 5–7 business days) or as store credit. Shipping charges are non-refundable unless the issue is from our side.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.

Need Help?

If you have any questions, feel free to ask. Our representative will reply as soon as possible.