Thank you for shopping at My Store! We strive to provide you with the best shopping experience, and that includes delivering your orders as quickly and efficiently as possible. Below are the details of our shipping policy:
1. Shipping Rates and Delivery Estimates
Domestic Shipping: We offer standard, expedited, and express shipping options. Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
International Shipping: We ship internationally to select countries. International shipping rates are calculated based on the destination country and the weight of your order.
Delivery times vary depending on the shipping method you choose:
Standard Shipping: 3-7 business days (domestic), 7-21 business days (international)
Expedited Shipping: 2-4 business days (domestic), 5-15 business days (international)
Express Shipping: 1-2 business days (domestic), 3-7 business days (international)
2. Order Processing
Orders are processed and shipped within 1-3 business days of purchase, excluding weekends and holidays.
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect addresses.
3. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email along with a tracking number. You can track your package through the carrier’s website.
4. Shipping Delays
While we do our best to ensure timely deliveries, unforeseen circumstances like weather, holidays, or customs processing (for international shipments) can cause delays. We are not responsible for any delays that occur once your order has been shipped.
5. Lost or Stolen Packages
[Your Store Name] is not responsible for lost, stolen, or damaged packages once they are marked as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly for further assistance.
6. Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses.
Some products may have shipping restrictions based on your location (for example, hazardous materials or oversized items).
7. Returns and Exchanges
For more information on our return and exchange policies, please visit our Refund policy page.
